Privacy Policy
Last updated: December 2024
WOW Resumes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and career services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us, including: (a) Personal identification information (name, email address, phone number, city); (b) Professional information (work history, qualifications, skills, career goals); (c) Resume and career documents you share with us; (d) Payment information processed securely through our payment partners; (e) Communications between you and our team; (f) Usage data and cookies when you visit our website.
2. How We Use Your Information
Your information is used to: (a) Provide and deliver the career services you have requested; (b) Communicate with you about your order and service progress; (c) Send you updates, career tips, and information about our services (with your consent); (d) Improve our services, website, and client experience; (e) Comply with legal obligations; (f) Prevent fraud and ensure security of our platforms.
3. Information Sharing & Disclosure
WOW Resumes does not sell, trade, or otherwise transfer your personally identifiable information to third parties. Your information may only be shared with: (a) Service providers who assist us in operating our business (securely and under strict confidentiality agreements); (b) Law enforcement agencies when legally required; (c) Business successors in the event of merger or acquisition, with prior notice. Your resume and personal career documents will never be shared publicly or used for purposes beyond your service delivery without explicit written consent.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission, secure cloud storage, restricted access controls, and regular security audits. However, no transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Career documents and personal information are typically retained for 2 years after service delivery to facilitate future service requests. You may request deletion of your data at any time by contacting us at wowresumes@outlook.com.
6. Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.
7. Your Rights
Under applicable data protection laws, you have the right to: (a) Access the personal information we hold about you; (b) Request correction of inaccurate or incomplete information; (c) Request deletion of your personal information; (d) Withdraw consent for marketing communications; (e) File a complaint with data protection authorities. To exercise these rights, contact us at wowresumes@outlook.com.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us About Privacy
For any privacy-related questions or requests:
- Email: wowresumes@outlook.com
- Phone: +91 94038 93082